Shipping

Welcome to the shipping information page! We hope to answer your question below. If you still need help, please drop an email to contact@swatchperfect.co.uk

Please note that all orders are subject to a processing period of up to 3 working days. We also do not dispatch orders during weekends or UK national holidays.

VAT, import duty and other sales taxes are not charged on any of our orders at point of sale. International customers may need to pay import duties before receiving their parcel. If you require a PDF invoice as part of the import process, please send us an email at contact@swatchperfect.co.uk and we'll be happy to help.

Domestic (UK) Shipping

We offer several different options for shipping your order. Shipping prices are based on the weight of your parcel, and our site will automatically calculate this based on the items in your basket. If you selected a tracked option, your shipping confirmation will include a tracking code which you can use to check on the process of your parcel by entering it here.

Please note that the shipping options displayed at checkout refer to the name of the shipping option with that delivery partner - not a guaranteed delivery time frame.

Spend over £30 and you'll qualify for free tracked delivery - there's no code required, just select the 'free shipping' option at checkout.

Please note that all orders are subject to a processing period of up to 3 working days.

International Shipping

We ship anywhere in the world!

If you selected a tracked option, your shipping confirmation will include a tracking code which you can use to check on the process of your parcel by entering it here.

We offer free tracked shipping anywhere in the world when you spend over a certain amount. Please note that accuracy of tracking depends on the local postal service infrastructure of the destination and transit countries.

Europe: Spend over £50 for free tracked shipping
USA: Spend over £60 for free tracked shipping
Oceania: Spend over £55 for free tracked shipping
Rest of world: Spend over £50 for free tracked shipping

There's no code required, just select the relevant option at checkout.

Please be aware that we are not responsible for any import tax or customs duties your parcel may attract - these will be payable by you on receipt. For more information, contact your local customs office.

We reserve the right to withdraw shipping to certain countries should issues arise - if this happens, we will update this page.

Please note that all orders are subject to a processing period of up to 3 working days.