What's a swatch?
A swatch is a way for beauty bloggers, makeup artists, brands and makeup enthusiasts to show the true colour and formula of a makeup product against the skin (rather than in the packaging, which can be misleading). It's traditionally applied to the skin (usually the forearm or hand), and may be done with or without primer. Lip swatches are also used to show the true colour and finish of lip products, and brands have also started creating swatches across a variety of skin tones.
Why do I need a stencil?
Short answer - you don't! We love to see traditional 'messy' swatches - they show features of a product that wouldn't necessarily be obvious when using a stencil, including blendability, ease of application and quality of formula.
However - for the perfectionists among us, sometimes standard swatches don't cut it. Maybe you want to show off a product in an artsy way, create some neat swatches of a palette, or build up a shadow to show the full duochrome shift. Our stencils can help!
Can I re-use the stencils multiple times?
Due to the self-adhesive nature of the stencils (and the delicate designs) we find they work at their best on their first use. However, many of our customers tell us they are able to use them several times!
How long will it take my order to ship?
We work on an RTS (Ready to Ship) basis - everything in stock on our store is manufactured and ready to ship out to you.
We aim to ship out your order as soon as possible - but please note that all orders are subject to a processing period of up to 3 working days (although we often ship sooner). We also do not dispatch orders during weekends or national holidays.
During busy periods, we may take a little longer - to check on the status of your order, please email firstname.lastname@example.org
For more information on delivery times, please visit our Shipping page.
How much is shipping?
For UK orders we offer two shipping rates - Saver and Tracked. Saver delivery costs £2 and parcels are sent Royal Mail 2nd Class, which is estimated to have a 48 hour delivery time. Our parcels fit through a standard sized letterbox so there's no need to be in to receive your order. Tracked delivery costs £4 and parcels are sent Royal Mail 1st Class Signed For, which has a 24 hour delivery time and must be signed for on receipt.
For international orders, we offer two flat shipping rates, no matter where you are in the world - Saver and Tracked. Saver delivery costs £4 and is sent Royal Mail International Standard - the delivery estimate is 3-7 working days (depending on your location) but it does not come with tracking. Tracked Delivery costs £10 and is sent Royal Mail International Tracked & Signed where available - delivery times are also estimated at 3-7 working days but you are able to track your parcel (a tracking code will be sent to you in your dispatch notification email). Please note that the UK postal service does not offer International Tracked & Signed to all countries - in these cases, we will send these orders using the International Signed For service. Saver shipping does not require to be signed for on receipt - your parcel will fit through a standard-sized letterbox - but Tracked delivery will require a signature.
We know no-one really likes paying for shipping - so we also offer free shipping on UK orders over £15, and international orders over £25. There's no code required - just select 'free shipping' at checkout on applicable orders.
Do you accept returns?
Unfortunately due to hygiene reasons, we are unable to accept returns, so please ensure you are happy with your choice before purchasing. If there is a problem with your order, then please email us at email@example.com and our customer service team will be happy to help.
What are the stencils made from?
We use low-tack, latex free sticky-back vinyl for our stencils. We strongly suggest that you patch test a small piece of the material on your skin, especially if you are sensitive.
Can I join your promo team?
We're not currently looking for bloggers to collaborate with - but we'll post on Instagram or Twitter when we are, so check there every so often. If you like, you can send your media kit (or some information about you and your blog) to firstname.lastname@example.org and we'll consider you next time we're looking to grow our team.